The support team is available to help you with issues involving the LP360 product family.
We do not offer support on ArcGIS™ or any other ESRI products.
Normal support business hours are Monday - Friday, 7 AM — 6 PM USA Central Time.
If a support request is sent during business hours an LP360 representative will typically get back to you within 4 hours. If received after hours, a response will be sent the following day. To speed response time please include the following information in your request:
If your request includes problems pertaining to a specific error message, please include a screen shot of the error message.
Current LP360 Build Version
Download the latest version using the "Check for Updates" button in LP360 License Administrator or by entering your CD Key on the CD Key Validation page (link below).
Available Online Data Sites: United States Interagency Elevation Inventory, USGS Earth Explorer, Pennsylvania Spatial Data Access, North Carolina Floodplain Mapping Information Systems, William & Mary Center for Geospatial Analysis, New Jersey Geographic Information Network, NOAA Data Access Viewer, Virginia LIDAR, The National Map
CD Key Validation