Point Cloud Exploitation Tools

Support

The support team is available to help you with issues involving the LP360 product family.

We do not offer support on ArcGIS™ or any other ESRI products.

Contacting Support

Normal support business hours are Monday - Friday, 7 AM — 6 PM USA Central Time.

If a support request is sent during business hours an LP360 representative will typically get back to you within 4 hours. If received after hours, a response will be sent the following day. To speed response time please include the following information in your request:

  • Contact information - please include e-mail address and phone number
  • Company name
  • Product name and version number
  • Operating system
  • ArcGIS Version

If your request includes problems pertaining to a specific error message, please include a screen shot of the error message.

Explore our knowledge base for in depth articles about LP360. →

Contact LP360 Support.


Current LP360 Build Version

2015.1.76.18

Download the latest version using the "Check for Updates" button in LP360 License Administrator or by entering your CD Key on the CD Key Validation page (link below).

CD Key Validation

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